Privacy Policy – UniStart App

Last updated: March 30, 2025

This Privacy Policy explains how ALLCAMPUS UK LIMITED ("we", "us", or "our") collects, uses, and protects your personal information when you use the UniStart App, available on Google Play. By using the UniStart App, you agree to the terms of this Privacy Policy.

  1. Who we are

    • App Name: UniStart App
    • Legal Entity: ALLCAMPUS UK LIMITED
    • Company Number: 11659728
    • Registered Address: Unit 7 Landmere Lane, Edwalton, Nottingham, England, NG12 4DG
    • Contact Email: support@unistart.app

  2. Information We Collect

      We may collect the following types of personal data from users:

    • Personal Information: Name, Email Address, Phone Number
    • Usage Data: App interactions, navigation patterns, device type
    • Technical Data: Device identifiers, operating system, crash logs
    • Push Notification IDs: (for sending in-app notifications)

      • We do not collect:

    • GPS or geolocation data
    • Photos or camera access (this may change in future versions, subject to updates in this policy)
    • Uploaded documents (in the current version)

  3. How We Use Your Data

    • To provide and maintain the functionality of the UniStart App
    • To personalize the user experience and content recommendations
    • To communicate with users (support, updates, notifications)
    • To send marketing emails and push notifications (only with your consent)
    • To improve app performance and conduct analytics

  4. Legal Basis for Processing (GDPR)

      Under the General Data Protection Regulation (GDPR), our legal bases for processing personal data include:

    • Consent - for marketing and push notifications
    • Contractual necessity - for providing the core app functionality
    • Legitimate interest - for app improvement and analytics

  5. Sharing Your Information

      We may share data with the following trusted third parties, strictly for operational purposes:

    • Google Analytics & Firebase - for app performance and analytics
    • Meta (Facebook Pixel) - for marketing attribution
    • Partner Universities - only if users consent to being contacted or supported for university admission

      • We do not sell your data to third parties.

  6. Data Storage & Security

    • Your data is securely stored on Google Cloud servers.
    • We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or loss.
    • Access to data is limited to internal staff on a need-to-know basis.

  7. Your Rights (under GDPR)

      As a data subject, you have the following rights:

    • Right to access - Request a copy of your data (coming soon)
    • Right to delete - You may delete your account and all associated data
    • Right to withdraw consent - You can withdraw marketing or notification consent at any time
    • Right to lodge a complaint - You may contact the UK Information Commissioner's Office (ICO) if you believe your rights have been violated

      • To exercise your rights, please contact us at support@unistart.app.

  8. Data Retention

    We retain your data only for as long as necessary to provide the service and comply with legal obligations. If you delete your account, we will erase your personal data from our systems within 30 days, unless required otherwise by law.

  9. Children’s Privacy

    The UniStart App is not intended for use by individuals under the age of 18. We do not knowingly collect or store personal information from children.

  10. Changes to This Policy

    We may update this Privacy Policy from time to time. All updates will be published on this page and, where appropriate, you will be notified via email or app notification.

  11. Contact

    If you have any questions or concerns about this Privacy Policy or your data, contact us at: ALLCAMPUS UK LIMITED

    Email: support@unistart.app

    Registered Address: Unit 7 Landmere Lane, Edwalton, Nottingham, England, NG12 4DG